Encounter Admin Access Required

Manage animal encounters for Houston Interactive Aquarium

Encounter admin

Checkout upsell mode, encounter catalog, and door QR codes

Admissions checkout upsell

Choose what guests see after selecting tickets on the buy page. Token/Credit is the live default; switch to Encounter selection when you are ready to launch.

Current mode: Encounter selection

Add or update encounter

Slug is used in URLs (e.g. stingray → /encounter/stingray). Lowercase letters, numbers, hyphens only.

Optional. The exact enclosure a keeper walks to (e.g., "Tank 3"). Leave blank to use the animal category area.

When checked, a confirmed purchase texts on-shift keepers in the encounter's category — only if venue dispatch is armed and live.

Guests choose a time when buying this encounter. Leave empty for no time selection.

    Encounter list

    Use Visible to guests for day-to-day availability (vet, weather, animal resting). Guests won’t see hidden encounters on the buy page; staff can still redeem existing purchases. Use Deactivate only when an exhibit should leave the catalog.

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